Terms Of Service

OVERVIEW

Welcome to Adecorky

Throughout these Terms, “we,” “us,” and “our” refer to Adecorky. Adecorky operates this website and online store, including all information, content, features, tools, pet supplies, accessories, and related services made available through it (collectively, the “Services”), with the goal of providing customers with a convenient and thoughtfully selected shopping experience.

Our store is powered by Shopify Inc., which provides the ecommerce platform that enables Adecorky to make the Services available to you.

These Terms of Service (“Terms”) govern your access to and use of the Services, together with any policies incorporated into or referenced by these Terms. Please read them carefully because they include important provisions concerning your legal rights, warranty disclaimers, and limitations of liability.

By visiting, browsing, accessing, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you should not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you have reached the legal age of majority in the state or province where you reside and that you have authorized any minor dependents under your responsibility to use the Services through devices that you own, purchase, or manage.

When you access the Services, including browsing our online store or purchasing pet supplies, accessories, or other products offered by us, you may be asked to provide information such as your email address, billing details, payment information, and shipping information. You represent that all information you provide is accurate, complete, current, and that you are legally authorized to provide it.

You are responsible for keeping your account credentials confidential and for all activity conducted through your account. Your account may not be sold, assigned, transferred, or licensed to another person.

SECTION 2 – OUR PRODUCTS

We take reasonable steps to present our pet supplies, accessories, colors, materials, dimensions, sizing, and other product features as accurately as possible through our online store. However, product appearance may vary depending on your device, screen settings, display configuration, lighting conditions, or other technical factors.

We do not guarantee that the color, appearance, size, quality, or other characteristics of any product or service you purchase will exactly match what appears on your screen or fully meet your personal expectations.

Product descriptions, specifications, availability, and other related information may be updated at any time without prior notice at our discretion. We may discontinue products at any time and may restrict quantities or availability for individual customers, locations, regions, or jurisdictions on a case-by-case basis.

SECTION 3 – ORDERS

Submitting an order constitutes an offer to purchase products from Adecorky. We may accept or decline an order at our discretion for any lawful reason. An order is not considered accepted until Adecorky confirms acceptance. Payment must be successfully authorized and processed before an order can be accepted. Please review all order details carefully before completing your purchase, as Adecorky may not be able to approve a cancellation once an order has been accepted. If we reject, modify, or cancel an order, we will make reasonable efforts to notify you using the email address, billing details, and/or telephone number supplied when the order was placed.

Returns and exchanges are available only in accordance with our Refund Policy.

You confirm that purchases made through the Services are for personal or household use and are not intended for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotional offers may be changed at any time without advance notice. The price applicable to your purchase will be the amount shown when you place your order and will appear in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include applicable taxes, shipping charges, handling fees, customs duties, or import-related costs.

Prices offered through our online store may differ from those available through physical retailers, third-party websites, or online marketplaces. We may occasionally offer promotions governed by separate promotional terms. If those terms conflict with these Terms, the conditions applicable to the specific promotion will take precedence.

You agree to provide complete, accurate, and current purchase, payment, and account information whenever you place an order. You also agree to keep your account information updated, including your email address, payment card details, and expiration dates, so that we can complete transactions and contact you when necessary.

You represent and warrant that: (i) all payment or credit card information you provide is complete, accurate, and truthful; (ii) you are authorized to use the selected payment method; (iii) your payment provider will honor the charges associated with your transaction; and (iv) you will pay all amounts owed, including product prices, shipping and handling charges, and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. Any delivery timeframe communicated or displayed is an estimate only and is not guaranteed. We are not liable for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our reasonable control. Once an order has been handed over to the applicable shipping carrier, ownership and risk of loss transfer to you.

SECTION 6 – INTELLECTUAL PROPERTY

The Services, including without limitation our trademarks, branding, written materials, displays, photographs, pet product imagery, graphics, customer reviews, videos, audio, and the selection, arrangement, and design of such materials, are owned by Adecorky, its affiliates, or its licensors and are protected by applicable United States and international copyright, trademark, patent, and other intellectual property laws.

These Terms permit you to access and use the Services only for personal, non-commercial purposes. You may not reproduce, duplicate, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written permission. Except as expressly provided in these Terms, nothing grants you any license or other right under patents, copyrights, trademarks, or other intellectual property belonging to Adecorky, Shopify, or any third party. Unauthorized use may violate applicable federal, state, or international intellectual property laws. All rights not expressly granted are reserved by Adecorky.

The Adecorky name, logos, product names, service names, designs, and slogans are trademarks of Adecorky, its affiliates, or licensors. You may not use these marks without prior written permission from Adecorky. Shopify’s name, logo, product names, service names, designs, and slogans are trademarks owned by Shopify. All other names, logos, product names, designs, and slogans appearing through the Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

As part of the Services, you may be given access to certain third-party tools that we do not monitor, operate, manage, control, or influence.

You acknowledge and agree that these tools are provided on an “as is” and “as available” basis, without warranties, representations, guarantees, endorsements, or conditions of any kind. We accept no liability or responsibility arising from your use of optional third-party tools.

Any use of optional tools made available through the website is entirely at your own discretion and risk. Before using them, you should review and agree to the applicable terms established by the relevant third-party provider.

We may introduce new features, resources, or tools to the Services in the future. Any such additions will also form part of the Services and will be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links, content, or embedded functionality provided by third-party websites or service providers. We are not responsible for reviewing, verifying, or evaluating the accuracy, quality, or content of third-party websites or materials. If you leave our Services and access third-party content or websites, you do so voluntarily and at your own risk.

We will not be liable for losses, damages, or other issues arising from your use of third-party websites or from your purchase or use of products, services, information, resources, or content offered by third parties. You should carefully review the policies and practices of any third party before completing a transaction. Questions, disputes, complaints, or concerns involving third-party products or services should be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section explains the relationship between Shopify and your store and should not be deleted or changed.]

Adecorky is hosted and supported by Shopify, which provides the ecommerce technology used to make the Services available. However, all purchases and sales made through our Store are transactions directly between you and Adecorky. By accessing or using the Services, you acknowledge that Shopify is not responsible for any aspect of a transaction between you and Adecorky, including injuries, losses, damages, or other issues arising from products or services purchased from us. You expressly release Shopify and its affiliates from claims, liabilities, and damages connected with purchases or transactions made with Adecorky.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is processed in accordance with our Privacy Policy, which is available through our Privacy Policy page. Certain information may also be governed by Shopify’s Privacy Policy, available here. By continuing to access or use the Services, you acknowledge that you have reviewed these privacy policies.

Because the Services are hosted by Shopify, Shopify may collect and process information associated with your access to and use of the Services in order to operate, maintain, and improve its platform. Information you provide may be transmitted to Shopify and other third parties, including recipients located outside your country of residence, where necessary to provide the Services. Please review our Privacy Policy for additional information regarding how Adecorky, Shopify, and our service providers collect and use personal information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide us with ideas, suggestions, reviews, recommendations, proposals, plans, or other materials (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to reproduce, use, modify, publish, distribute, and display that Feedback in any format and for any purpose, including commercial purposes. This may include using Feedback to operate, evaluate, improve, promote, and develop the Services or to exercise our rights and fulfill our obligations under these Terms of Service.

You further represent and warrant that: (i) you own or possess all rights necessary to provide the Feedback; (ii) you have disclosed any compensation, reward, benefit, or incentive received in connection with the Feedback; and (iii) the Feedback complies with these Terms. We have no obligation to: (1) keep Feedback confidential; (2) compensate you for Feedback; or (3) respond to Feedback.

We reserve the right, but are not required, to review, edit, monitor, or remove Feedback that we determine, at our discretion, to be unlawful, offensive, threatening, defamatory, obscene, pornographic, abusive, objectionable, or in violation of intellectual property rights or these Terms of Service.

You agree that any Feedback you submit will not violate the rights of another party, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights. You further agree not to submit unlawful, defamatory, abusive, obscene, malicious, or harmful content, including computer viruses or other code that may interfere with the Services or related websites. You may not provide a false email address, impersonate another individual, or otherwise misrepresent the origin of Feedback. You are solely responsible for the Feedback you submit and its accuracy. We assume no responsibility or liability for Feedback provided by you or any third party.

SECTION 12 – ERRORS AND OMISSIONS

The Services may occasionally contain typographical errors, inaccurate statements, or omissions relating to product descriptions, pet product details, sizing, pricing, promotions, offers, shipping fees, estimated delivery times, or product availability. We reserve the right to correct errors, revise or update information, or cancel an order when information is inaccurate, at any time and without prior notice, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You must not use or attempt to use the Services, directly or indirectly: (a) for unlawful, fraudulent, or malicious purposes; (b) to violate any applicable international, federal, provincial, state, or local law, regulation, rule, or ordinance; (c) to infringe our intellectual property rights or those belonging to another party; (d) to harass, intimidate, abuse, insult, threaten, defame, disparage, or otherwise harm our employees or any other person; (e) to submit or communicate false or misleading information; (f) to upload, download, transmit, receive, use, or reuse material that does not comply with these Terms; (g) to send or facilitate unsolicited advertising or promotional communications, including junk mail, spam, chain letters, or similar solicitations; (h) to impersonate or attempt to impersonate another person or organization; or (i) to engage in conduct that interferes with another person’s use or enjoyment of the Services or that, in our judgment, could harm Adecorky, Shopify, other users, or expose any of them to liability.

You further agree not to: (a) upload, transmit, or introduce viruses, malicious software, or harmful code that could interfere with the operation or functionality of the Services; (b) reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of the Services; (c) collect, monitor, or track personal information belonging to others; (d) engage in spam, phishing, pharming, pretexting, crawling, spidering, or scraping; or (e) bypass or interfere with security measures protecting the Services, related websites, other websites, or the Internet. We may suspend, restrict, disable, or terminate your account without prior notice if we determine that you have violated these Terms.

SECTION 14 – TERMINATION

We may terminate these Terms or restrict, suspend, or end your access to all or any portion of the Services at any time and at our discretion without advance notice. You remain responsible for all amounts owed through and including the effective date of termination.

The following provisions will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that are intended by their nature to survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Information made available through or in connection with the Services is provided solely for general informational purposes. We do not represent or guarantee that such information is accurate, complete, reliable, or useful. Any reliance on information provided through the Services is entirely at your own risk. We disclaim responsibility and liability for any loss or damage resulting from reliance on such materials by you, other visitors, or any person who may receive information through the Services.

EXCEPT WHERE ADECORKY EXPRESSLY PROVIDES OTHERWISE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THIS INCLUDES IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT REPRESENT OR WARRANT THAT YOUR ACCESS TO OR USE OF THE SERVICES WILL ALWAYS BE UNINTERRUPTED, TIMELY, SECURE, OR FREE FROM ERRORS. SOME JURISDICTIONS MAY LIMIT OR PROHIBIT THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, IN WHICH CASE CERTAIN PORTIONS OF THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ADECORKY, TOGETHER WITH OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND THOSE OF SHOPIFY AND ITS AFFILIATES, WILL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND. THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, REVENUE, SAVINGS, DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR FROM ANY OTHER CLAIM RELATED TO YOUR USE OF THE SERVICES OR A PRODUCT, INCLUDING ERRORS OR OMISSIONS IN CONTENT OR LOSS OR DAMAGE RESULTING FROM CONTENT OR PRODUCTS POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF THE POSSIBILITY OF SUCH DAMAGES HAS BEEN ADVISED.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Adecorky, Shopify, and our respective affiliates, partners, officers, directors, employees, representatives, contractors, licensors, agents, and service providers from losses, liabilities, damages, demands, and claims, including reasonable legal fees, asserted by a third party and arising from: (1) your violation of these Terms of Service or any documents incorporated by reference; (2) your breach of applicable law or the rights of another person; or (3) your access to or use of the Services.

We will provide notice of an indemnifiable claim where reasonably practicable. A delay in providing notice will not relieve you of your obligations unless the delay materially prejudices your ability to respond. We may control the defense and settlement of the claim at your expense, including the selection of legal counsel, but we will not agree to a settlement imposing non-monetary obligations upon you without your consent, which may not be unreasonably withheld. You agree to cooperate in defending any indemnified claim, including by providing relevant records and information.

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid, void, or unenforceable, that provision will remain enforceable to the maximum extent allowed under applicable law, and any unenforceable portion will be treated as severed from these Terms. Such determination will not affect the validity or enforceability of the remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision under these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service, together with any policies, notices, and operating rules published by us on this website or relating to the Services, constitute the entire agreement and understanding between you and us concerning your use of the Services and supersede all previous or contemporaneous agreements, communications, proposals, or understandings, whether written or oral, including earlier versions of these Terms of Service.

Any uncertainty or ambiguity concerning the interpretation of these Terms of Service will not automatically be interpreted against the party that drafted them.

SECTION 20 – ASSIGNMENT

You may not assign, delegate, transfer, or otherwise convey this Agreement or any rights or obligations arising under these Terms to another person without our prior written consent. Any attempted assignment made without such approval will be invalid. We may assign, transfer, or delegate these Terms and our corresponding rights and obligations without seeking your consent or giving prior notice.

SECTION 21 – GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Service and any separate agreements under which we provide Services to you will be interpreted and governed according to the laws of the State of Colorado, United States.

Any dispute, controversy, disagreement, or claim arising out of or relating to this agreement, including matters concerning its formation, validity, interpretation, performance, breach, or termination, will be submitted to and finally resolved by arbitration administered by the American Arbitration Association (AAA).

You agree that any dispute resolution proceeding will be conducted solely on an individual basis and not as a class, consolidated, collective, or representative action.

SECTION 22 – HEADINGS

The headings used in these Terms are included solely for convenience and organization and do not limit, alter, or otherwise affect the meaning or interpretation of any provision.

SECTION 23 – CHANGES TO TERMS

The most current version of these Terms of Service may be reviewed on this page at any time.

We reserve the right, at our discretion, to amend, revise, update, or replace any portion of these Terms of Service by posting revised terms or changes on our website. You are responsible for checking this page periodically. Where applicable law requires notice of material changes, we will provide such notice, and the changes will become effective on the date stated in that notice. Your continued use of or access to the Services after revised terms have been posted constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Email: support@adecorky.com
Address: EDUHARBOUR HONG KONG LIMITED
RM G01, UNIT 18, 12/F, NEW CITY CENTRE, NO.2 LEI YUE MUN ROAD, KWUN TONG, HONG KONG